Question 1

What is Syo Rewards?

Accepted Answer

Syo Rewards is our exclusive loyalty program designed to reward our valued customers for their continuous support and patronage at any of our outlets island-wide.

Question 2

How does Syo Rewards work?

Accepted Answer

It's simple! Whenever you dine with us, you earn points for every purchase made. $1 spend will get you $1 K-won. These K-won earned can then be redeemed for various rewards and benefits. Simply provide your membership details at the point of payment to accumulate your spend!

Question 3

How do I join the Syo Rewards program?

Accepted Answer

Joining Syo Rewards is easy! Simply sign up at www.pocha.com.sg/member or approach any of our friendly staff at our outlets to find out more!

Question 4

What are the benefits of being a Syo Rewards member?

Accepted Answer

As a Syo Rewards member, you'll enjoy exclusive perks such as earning points for every dollar spent, member-only promotions, and special discounts.

In addition, we thrive on celebrating life's milestones and crafting unforgettable moments with those who matter most. Whether it's honoring the journey of love or commemorating significant achievements, every anniversary holds profound significance. That's why, on your special day, be it a wedding anniversary or a milestone accomplishment, we're excited to offer an exclusive gift at our outlets to enhance your celebration!

Question 5

How do I check my K-won balance?

Accepted Answer

You can check your K-won balance by logging into your Syo Rewards account through our website. Additionally, our staff members can assist you in checking your balance during your visit.

Question 6

Do my points expire?

Accepted Answer

Points accumulated in your account will expire 9 months from the date they were earned.

Question 7

Can I transfer my account or K-won earned to someone else?

Accepted Answer

Your Syo Rewards account and K-won earned are non-transferable and can only be used by the account holder.

Question 8

Is there a membership fee to join Syo Rewards?

Accepted Answer

No, sign up is absolutely free! It's our way of thanking you for choosing to dine with us.

If you have any further questions or enquiries, please don't hesitate to reach out to us. We're here to assist you!

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Frequently asked questions